About us

Buzzacott is a passionately independent and growing professional services firm. We are based in the City of London, with a satellite office in Hong Kong.

We are partner led and focused on people – our team and our clients. We combine market leading sector expertise and excellent service capability to provide exceptional service in our chosen markets.

Team Overview

This role sits within the Workplace Services function of our Professional Support team, a people-focused and service-driven team responsible for ensuring our London office environment meets the needs of our c.600 colleagues. From managing facilities and services to overseeing key supplier relationships, the team ensures our workplace is safe, efficient, and welcoming.

Role Overview

We’re looking for someone who is eager to learn and grow with aspirations for a career in an operational role. You’ll gain exposure to a wide range of responsibilities, including internal communications and our environmental initiatives, while developing valuable skills in customer service, administration, and general workplace operations.

This opportunity is ideal for someone who is both approachable and service-oriented, with a natural enthusiasm for helping others and creating a positive workplace experience.

What you will be doing

• Prepare meeting rooms and event spaces according to specific requirements, ensuring all equipment, furniture, and materials are in place and the environment is clean, professional, and ready for use.
• Receive and distribute fresh fruit deliveries to all tea kitchens across the building three times a week.
• Handle all incoming and outgoing mail and deliveries efficiently:
• Sign for parcels, packages, and courier items, ensuring prompt notification or delivery to recipients.
• Open, sort, and scan regular mail for internal distribution.
• Frank outgoing mail and manage international post by logging details online and notifying team administrators of tracking numbers.
• Responsibility for keeping the mailroom clean, tidy, and well-organised to support smooth daily operations and a professional appearance.
• Monitor printer supplies throughout the building, ensuring paper is replenished regularly and low toner alerts are addressed promptly to minimise disruption.
• Order consumables and maintain account balances for the franking machine to ensure uninterrupted service.
• Manage archiving tasks in accordance with internal procedures and GDPR guidelines, supporting the secure storage and destruction of records.
• Oversee stationery inventory, place regular orders, and distribute supplies to designated locations across the office.
• Respond to other reasonable requests to support the success of the Workplace Services team and contribute to a smooth-running office environment.
• Foster cooperative and professional relationships with internal colleagues, external suppliers, couriers, and service providers to ensure effective communication and service delivery.
• Actively support the team in maintaining a clean, well-presented, and welcoming office environment, taking pride in the workplace and encouraging high standards.

What we’re looking for

• Excellent organisation skills, with the ability to manage multiple tasks in a fast-paced setting without compromising quality.
• Provide courteous, solution-oriented support to colleagues and visitors.
• Good attention to detail, by maintaining accuracy across mail handling, events, and administrative duties.
• Excellent communication skills, demonstrating professional written and verbal skills, confident phone manner, and respectful engagement with team members at all levels.
• Skilled in Outlook, Word, and Excel (intermediate), using digital tools to streamline operations.
• Experience in a professional services or corporate office environment, with post room or facilities support as a plus.

• Approachable & supportive, creating a welcoming atmosphere and offers help readily.
• Collaborates and works well in teams, sharing knowledge to supports collective goals.
• Takes ownership of tasks, meeting deadlines, and delivers consistently.
• Provides a discreet service by handling sensitive information with integrity and confidentiality.
• Efficiently and effectively adapts to the changing demands of the business.
• Embraces change with ease and provide flexible support across different areas as needed.

Why Buzzacott?

We’re big enough to provide deep expertise across a wide range of specialisms, but small enough to value meaningful personal connections — with clients and colleagues alike. You’ll work alongside experienced professionals who will support your continued development, while you contribute to shaping the growth of both our team and our clients.

At Buzzacott, we’re committed to equal opportunities and ensuring all employment decisions are fair, objective, and based on merit. To see more information about our Rewards & Benefits follow this link:

• Rewards & Benefits - Buzzacott

To find out more about the team, please click here.

To find out more about life at Buzzacott, please click here.

To hear from team members across the firm on their experience of life at Buzzacott, please click here.

If you are interested in this role, we encourage you to apply directly via the “Apply” button at the top of the page. When applying, please include your salary expectations and let us know what interests you about the role. Alternatively, if you would like to talk to a member of our HR Team about the vacancy before applying, contact us at recruitment@buzzacott.co.uk

Please note: Our HR Team review and respond to all applications.

No agencies please.